Lifeline

What is Lifeline?

Lifeline is a federal program dedicated to making phone and internet services more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25.

Do I qualify?

  1. Based on Your Income

    • You can get Lifeline if your income is 135% or less than the Federal Poverty Guidelines. The guideline is based on your household size and state.

    • You may have to show proof of income, like a tax return or three consecutive pay stubs, when you apply for Lifeline.

  2. Based on if You Use Federal Assistance Programs

    • You can get Lifeline if you, your child or dependent, or someone in your household participates in one of these programs listed below.

    • You may have to show proof of participation, like a benefits letter or official document, when you apply for Lifeline.

      • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps

      • Medicaid

      • Supplemental Security Income (SSI)

      • Federal Public Housing Assistance (FPHA)

      • Veterans Pension and Survivors Benefit

LIFELINE PROGRAM RULES

Prove your eligibility

Lifeline is only available to subscribers who can prove their eligibility. When you apply for Lifeline, you must show proof of participation in a qualifying program or proof of income.

Recertify every year

Every year, USAC will check to confirm you still qualify. If USAC cannot confirm you qualify, you will receive a letter in the mail and may also receive reminders by mail or pre-recorded messages on your phone. If you are asked to recertify, you must do so within 60 days, or you will lose your Lifeline benefit.

Keep MCG up-to-date

If you change your address, no longer qualify for Lifeline, or more than one person in your household gets Lifeline, notify MCG within 30 days.

One discount per household

Only one discount is allowed per household. A “household” is a group of people who live together and share income and expenses.

Be honest on your application and forms

It is against the law to lie on any Lifeline-related forms or questionnaires.

Three Ways to Apply for Lifeline

Apply Online

Find the online application at checklifeline.org

Mail Your Application

Print off an application from lifelinesupport.org. Fill out the application and mail it with your proof of eligibility to:

Lifeline Support Center
P.O. Box 7081
London, KY 40742

Contact MCG

Find an internet or phone company that provides Lifeline at lifelinesupport.org. Click Companies Near Me, and select Mahaska Communications.