IMPORTANT - UPDATE REGARDING THE ACP BENEFIT

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IMPORTANT - UPDATE REGARDING THE ACP BENEFIT -

ABOUT MCG’S Affordable
Connectivity Program (ACP) BENEFIT

Through MCG’s participation in the FCC’s Affordable Connectivity Program (ACP), you can save on your bill and may be able to get high-speed internet for free.


Our mission is to end the digital divide, and we are proud to support this effort to make broadband more affordable and accessible for all.


This program is available to both current and new MCG internet customers.


What are the program Benefits?

Service discount up to a $30/month discount on your broadband service and associated equipment rentals.

Limited to one monthly Internet service discount per eligible household.

AM I Eligible?

A household may qualify for the Affordable Connectivity Program if a member of the household meets one or more of the following criteria:

QUALIFYING INCOME
Household income that is at or below 200% of the federal poverty guidelines.

FEDERAL PELL GRANT
Received a Federal Pell Grant during the current award year.

 

SCHOOL LUNCH PROGRAMS
Approved to receive benefits under free and reduced-priced school breakfast or lunch programs.

QUALIFYING VETERANS
Receive Veterans Pension and Survivors Benefit Programs.

GOVERNMENT ASSISTANCE PROGRAMS
Participate in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline.

GET STARTED

CHECK AVAILABILITY

Click the link below to see if you or someone in your household may qualify for the ACP benefit program.

APPLY ONLINE

Use the link below to apply and submit the required documents online or via mail. This is quick and easy!

CALL US TO ORDER

Speak with an MCG Representative to see what internet speed is best for you. Have your ACP application ID ready.

ENJOY FAST INTERNET

Get ready for fast home Internet service with Wi-Fi from MCG. A credit will appear on your bill every month.

Eligible households must both apply for the program and contact a participating provider to select a service plan.

Apply Online

Visit GetInternet.gov to submit an online application.

  • Please note that the information used on the online application must be the EXACT same information provided back to MCG to match your eligibility.

  • Once you have completed your online application, print or save your approval page showing your Full Legal Name, Address, and Application ID.

Mail Your Application

Print off an application in English or Spanish. Complete the application, household worksheet, along with copies of proof of eligibility to:

ACP Support Center
PO Box 7081
London, KY 40742


Need Additional Assistance?

Contact an ACP Representative by calling 1-877-384-2575 seven days a week, 9 a.m. to 9 p.m. ET.

Email ACPSupport@usac.org


Consumer Complaints regarding the ACP can be filed at: https://consumercomplaints.fcc.gov or by calling 888-CALL-FCC (1-888-225-5322)